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About McNeill Designs for Brighter
Minds, LLC Policies
Please click on any of the links below to learn
more about our policies:
McNeill Designs, LLC. Privacy
Policy
McNeill Designs, LLC. privacy policy covers the
collection and use of personal information that
may be collected anytime you interact with us,
such as when you visit our website, when you purchase
our products, or when you call our sales or customer
service associates. Please take a moment to read
the following to learn more about our information
practices, including what type of information is
gathered, how the information is used and for what
purposes, to whom we disclose the information,
and how we safeguard your personal information.
Your privacy is a top priority at McNeill Designs.
Collection of personal information
We collect your personal information, because
it helps us deliver a superior level of customer
service. It enables us to give you convenient access
to our products and focus on categories of interest
to you. In addition, your personal information
helps us keep you posted on the latest product
announcements, and future events.
If you do not
want McNeill Designs to keep you up to date with
our latest news on products and
events click customerservice@youvebeensetneced.com
and request to update your personal contact information
and preferences. We will respond within 10 days.
Information Collected
There are a number of situations in which your
personal information may help us give you better
service. For example, we may ask for your personal
information when you’re discussing a service
issue on the phone with customer service, participating
in an online survey, or purchasing a product. At
such times, we may collect personal information
relevant to the situation, such as your name, mailing
address, phone number, email address, and contact
preferences; your credit card information and information
about the McNeill Designs products you own, such
as product titles, and date of purchase; and information
relating to a support issue. We collect information
for market research purposes such as your
occupation, to gain a better understanding of our
customers and thus provide more valuable offers
and service. We also collect information regarding
customer activities on our website. This helps
us to determine how best to provide useful information
to customers and to understand which parts of our
website is of most interest to them.
If you use a game room or chat room on the www.mcneillbrighterminds.com website
you should be aware that any information you share
is visible to other users. Personally identifiable
information you submit to one of these forums can
be read, collected, or used by other individuals
to send you unsolicited messages. McNeill Designs
is not responsible for the personally identifiable
information you choose to submit in these forums.
When we disclose your information
McNeill Designs takes your privacy very seriously.
Be assured that we do not sell or rent your contact
information to other marketers. To help us provide
superior service, your personal information may
be shared with legal entities within the company
who will safeguard it in accordance with this
privacy policy. There are also times when
it may be advantageous
for McNeill Designs to make certain personal
information about you available to companies
that we have a
strategic relationship with or that perform work
for us to provide products and services to you
on our behalf. These companies may help us process
information, extend credit, fulfill customer
orders, deliver products to you, manage and
enhance customer
data, provide customer service, assess your interest
in our products and services, or conduct customer
research or satisfaction surveys. These companies
are also obligated to protect your personal information
in accordance with McNeill Designs policies.
Without such information being made available,
it would
be difficult for you to purchase products, have
products delivered to you, receive customer service,
provide us feedback to improve our products and
services, or access offers, and content on our
website.
At times we may be required by law or litigation
to disclose your personal information. We may also
choose to disclose information about you if we
determine that for national security, law enforcement,
or other issues of public importance, disclosure
is necessary.
Protection of your personal information
McNeill Designs takes precautions including
administrative, technical, and physical measures to safeguard
your personal information against loss, theft,
and misuse, as well as unauthorized access, disclosure,
alteration, and destruction.
You can help us by also taking precautions to
protect your personal data when you are on the
Internet. Change your passwords often using a combination
of letters and numbers, and make sure you use a
secure web browser.
Integrity of your personal information
McNeill Designs has safeguards in place to
keep your personal information accurate,
complete, and
up to date for the purposes for which it is used.
Coming soon you will have the ability to access
and correct the personal information you have provided
on line. Currently you can help us ensure that
your contact information and preferences are accurate,
complete, and up to date by checking at customerservice@youvebeensentenced.com.
You can request a copy of your personal information,
your product purchases, and your interactions with
our sales and support agents.
Cookies and data gathering technology
McNeill Designs
website uses “cookies” and
other technologies to help us understand which
parts of our websites are the most popular, where
our visitors are going, and how much time they
spend there. We also use cookies and other technologies
to make sure that our online advertising is giving
customers what they want. We use cookies and other
technologies to study traffic patterns on our website,
to make it even more rewarding as well as to study
the effectiveness of our customer communications.
And we use cookies to customize your experience
and provide greater convenience each time you interact
with us.
For example, knowing your first name lets us welcome
you with a greeting the next time you visit the www.mcneillbrighterminds.com page.
Information such as your country and language and
if you’re an educator, your school helps
us provide a more useful online shopping experience.
And your contact information, past product purchases,
and information about your computer helps us with
customer service.
As is true of most Web sites, we gather certain
information automatically and store it in log files.
This information includes internet protocol (IP)
addresses, browser type, internet service provider
(ISP), referring/exit pages, operating system and
date/time stamp.
We use this information, which does not identify
individual users, to analyze trends, to administer
the site, to track users’ movements around
the site and to gather demographic information
about our user base. McNeill Designs does not use
this information to target any one individual.
McNeill Designs commitment to your privacy
To make sure your personal information is secure,
we communicate these guidelines to all McNeill
Designs employees and strictly enforce privacy
safeguards within the company. And we do not
knowingly solicit personal information from minors
or send
them requests for personal information.
McNeill Designs website has links to other sites.
We are not responsible for their privacy practices.
We try to only work with other companies that follow
our privacy statement.
Privacy questions
If you have questions or concerns about your privacy
please contact us. info@mcneillbrighterminds.com will be happy to help.
Sincerely,
Donald W. McNeill
Chairman
McNeill Designs for Brighter Minds
P.O. Box 5067
Wilmington, DE 19808-0067
toll free 866.520.2555
fax 302-478-2973
Return Policy
At McNeill Designs, LLC. we are confident about
our products and want you to enjoy them.
If you are not completely satisfied with any product
purchased through this site. Please contact us
at customerservice@youvebeensentenced.com or call
or fax us at the numbers below. We will refund
100% of the purchase price upon receipt of the
returned items mailed to the address below.
McNeill Designs for Brighter Minds, LLC
Returns
P.O. Box 5067
Wilmington, DE 19808-0067
toll free 866.520.2555
fax 302-478-2973
Shipping Policy
Orders will
ship within 2 business days of receipt. Depending
on your location, please allow our carriers 3 to 7 days
for delivery. You will receive an email with your
tracking number when your order ships.
If you are not in the Continental USA or would
like to receive your order more quickly via FedEx
Priority Overnight please contact us for a quote
at:
info@mcneillbrighterminds.com
or call:
McNeill Designs for Brighter Minds
toll free 866.520.2555
We will use the FedEx price plus a $2.50 handling
fee.
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